Legal Notice Based on the Act on Specified Commercial Transactions

Seller
MofuPets

Person Responsible for Operations
Vinicius Camargo Ribeiro

Business Address
Rua Afonso Celso, 2406
Ponta Grossa, Paraná, Brazil
Postcode: 84020-000

Phone Number
+55 42 99965-7754

Email Address
support@mofupets.shop

Additional Fees
Consumption tax and shipping fees (free shipping during promotional periods)

Payment Methods
Credit card, convenience store payment, and other payment methods provided by Shopify

Payment Timing

• Credit card: Payment is processed at the time of order.

• Convenience store payment: Please complete payment within 3 days after placing your order.

Shipping Time
Orders will be shipped within 7–14 business days after payment is confirmed.

Returns and Exchanges
If the product is defective, please contact us within 7 days of receiving your order.
Returns or exchanges due to customer preference are generally not accepted.

Return Shipping Costs
For defective products, return shipping will be covered by us.
For customer-initiated returns, shipping costs will be borne by the customer.

Licences and Permits
Not applicable